1. Scope of this policy
This policy applies to personal information collected through this website and through calls, WhatsApp messages, or emails made using the contact details on this website. The site is informational only. We do not sell medicines online, accept online orders, or process online payments.
2. Applicable privacy standards
This policy is prepared with reference to applicable Nigerian privacy and health practice requirements, including the Nigeria Data Protection Act, 2023, the Nigeria Data Protection Regulation where applicable, and professional confidentiality expectations for pharmacy practice in Nigeria.
3. Information we may collect
We keep collection limited. Depending on how you use the site or contact us, we may receive:
- Contact details you provide, such as your name, phone number, WhatsApp number, or email address
- Messages or enquiries you send to us by phone, WhatsApp, or email
- Basic website analytics, such as pages visited, device type, browser type, and approximate city-level location
- Information you voluntarily share with our pharmacist during a phone enquiry or in-person visit
We do not collect card details, bank details, online payment details, prescription uploads, or medical records through this website.
4. How we use information
We may use personal information to respond to enquiries, help visitors locate the pharmacy, confirm opening hours, support responsible pharmacy communication, maintain lawful business records, and improve this website using aggregated analytics.
We do not sell, rent, or trade your personal information for marketing.
5. Health information and confidentiality
Any health information you choose to share with our pharmacist is treated with care and confidentiality. This website is not designed to receive prescriptions, diagnosis records, or detailed medical files. If you need pharmacy assistance, please visit the store or speak directly with the pharmacist.
6. Cookies, analytics, and external services
This website may use basic cookies or privacy-conscious analytics to understand general traffic patterns. The site also links to external services such as Google Maps, WhatsApp, email, and phone dialing. Those services are governed by their own privacy notices.
7. Disclosure, retention, and security
We may share information only where necessary for pharmacy service, legal compliance, professional obligations, safety, or protection of rights. We keep personal information only for as long as reasonably needed and use reasonable safeguards to protect it.
8. Your privacy rights
Subject to applicable law, you may request access to personal information we hold about you, ask for correction, ask for deletion where appropriate, withdraw consent where processing is based on consent, or object to certain uses of your information.
9. Updates to this policy
We may update this policy when our website, contact process, or legal obligations change. The latest version will be posted on this page with the effective date above.
10. Contact us
If you have questions about this Privacy Policy or wish to make a privacy request, contact us directly.